Radefy is live — Smart Hospitality for hotels, villas & rentals: keyless access, energy savings & guest-experience automation. Start free.

ONE ECOSYSTEM
Delivering a 5-Star Stay

Discover the Ecosystem

Explore how our integrated Smart solutions work together.

Deliver a 5-Star Stay with Your Own Branded Guest App

35%

Higher Guest Satisfaction

60%

Fewer Front Desk requests

25%

More Upsells & Local Bookings

Deliver a 5-Star Stay with Your Own Branded Guest App

Enhance every stay with a fully branded web app that gives your Guests instant access to online check-in, keyless entry, digital guide, communication, AI Assistant. local services, and local tips—while boosting your reviews, efficiency, and upsell revenue effortlessly.

Why Elevating Gust Experience is Critical to your Success?

Branded Guest App

Your brand, your experience—keep guests engaged with a fully personalized app that enhances satisfaction and strengthens loyalty from the first tap.

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Contactless Online Check-in

Speed up arrivals, eliminate queues, and offer a modern, seamless welcome that sets the tone for a frictionless guest experience.

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Digital Property Guide

Replace printed materials with an always-updated guide—making it easy for guests to access essential property info, WiFi password, how-tos, and local recommended tips instantly.

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Guest Communication Hub

Connect with guests in their native language through real-time chat, alerts, and messaging—boosting trust, responsiveness, and satisfaction.

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Guest Journey

From booking to checkout, guide every touchpoint with automation and care—turning ordinary stays into memorable experiences.

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Upsells & In-House Services

Promote spa treatments, room upgrades, and local tours directly in the app—boosting revenue without the hard sell.

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Digital Market Place

Give guests the convenience to book extras, order food, or shop local—all from their smartphone, anytime.

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Guest Task Management

Auto-assign housekeeping, maintenance, or special requests—ensuring nothing slips through the cracks and service is always on point.

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AI Reservations Assistant

Engage potential guests with 24/7 smart support—answering questions, capturing bookings, and never missing a sales opportunity.

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Real-Time Analytics

Track guest behavior, preferences, and feedback live—make smarter decisions to improve service, drive revenue, and stay ahead.

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Seamless Integrations That Deliver Results

Automate check-ins, control access remotely, and reduce operational workload—boosting efficiency, security, and guest satisfaction with zero manual effort.

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A complete Toolkit for exceeding your Guests Expectations

Contactless Online Check-In

Branded Guest App

Communication Hub

Upsells & In-House service

Guest Journey

Mobile e-Keys

Real-Time Analytics

Local Services

Guest Task Mgmt

WebChat & ChatGPT

Frequently Asked Questions

What Makes Radefy’s Contactless Check-In Unique for Hotels & Rentals?

Radefy Contactless check-in streamlines arrivals, by allowing Guests to digitally complete all required info and provide any required ID before they arrive. Through its integration with your  PMS/Channel Manager Radefy will generate and send to your Guests automatically via SMS, WhatsApp and Email their e-Key (personal access code).

 

Your Guests will skip the desk; hosts cut costs and prevent no-shows. Real-time updates, branded messaging, and compliance deliver faster turnovers and higher Guest satisfaction.

How Does Radefy’s Guest Communication Hub Centralize Guest Messaging & Boost Revenue?

Radefy’s Guest Communication Hub unifies WhatsApp, SMS, email and messages from your Website into a centralized inbox with automation, templates, and analytics. Teams respond faster, personalize stays, and drive upsells across the guest journey—from pre-arrival to post-stay—boosting satisfaction, reviews, and revenue.

How Does Radefy’s Communication Hub Elevate Every Guest Interaction?

By unifying WhatsApp, SMS, email and messages from your Website into one inbox, Radefy’s Communication Hub centralizes conversations, automates pre-arrival and in-stay messages, and surfaces upsell prompts. Teams respond faster, personalize at scale, and resolve issues proactively—boosting CSAT, reviews, and direct bookings—for hotels and short-term rentals.

How Does Hotel Upselling Boost Revenue and Guest Experience?

Radefy’s upselling, allows Hotels and Property Managers to increases RevPAR and ancillary revenue by promoting room upgrades, add-ons, and targeted offers across their guests journey. With data-driven personalization and automation, teams convert intent into profit, elevate guest satisfaction, and grow direct bookings—maximizing lifetime value while reducing reliance on OTAs.  Here are a few examples:

        • Operational Simplicity: Automate the upsell process using intuitive tools, saving time for your staff.
        • Increased Revenue: Unlock new revenue streams with offers tailored to your guests preferences.
        • Better Reviews and Loyalty: Satisfied guests are more likely to leave 5 star reviews and become repeat customers.
How does Radefy's AI Assistant & Automated messages reduce Staff Workload?

Radefy’s hotel AI assistant with automated guest messaging reduces staff workload by auto-triaging requests, answering FAQs instantly, and routing via a unified inbox. PMS-triggered journey messages and self-service (e-keys, digital guides, payments) speed resolutions. With multilingual translation and 24/7 coverage, hotels achieve 40–60% fewer repetitive tickets, 30–50% faster response times, fewer calls, and higher reviews.

How Does Radefy's Privacy-Safe Noise Monitoring Systems Boost Guest Satisfaction and Reviews?

By detecting excessive noise and sending real-time alerts, privacy-safe sensors help staff enforce quiet hours before complaints arise. Hotels and short-term rentals prevent parties, protect sleep quality, and reduce refunds. Fewer disturbances mean happier guests, higher ratings, repeat bookings, and stronger reputation.

Ready to see the Radefy ecosystem in action?

Don’t miss out on learning how ou can transform your property’s operations and guest experience. Book a demo now to see how Radefy’s ecosystem saves you time, cuts costs, and boosts revenue—before your competitors do.

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