Radefy is live — Smart Hospitality for hotels, villas & rentals: keyless access, energy savings & guest-experience automation. Start free.
Explore how our integrated Smart solutions work together.
Higher Guest Satisfaction
Fewer Front Desk requests
More Upsells & Local Bookings
Enhance every stay with a fully branded web app that gives your Guests instant access to online check-in, keyless entry, digital guide, communication, AI Assistant. local services, and local tips—while boosting your reviews, efficiency, and upsell revenue effortlessly.
Your brand, your experience—keep guests engaged with a fully personalized app that enhances satisfaction and strengthens loyalty from the first tap.
Learn more >Speed up arrivals, eliminate queues, and offer a modern, seamless welcome that sets the tone for a frictionless guest experience.
Learn more >Replace printed materials with an always-updated guide—making it easy for guests to access essential property info, WiFi password, how-tos, and local recommended tips instantly.
Learn more >Connect with guests in their native language through real-time chat, alerts, and messaging—boosting trust, responsiveness, and satisfaction.
Learn more >From booking to checkout, guide every touchpoint with automation and care—turning ordinary stays into memorable experiences.
Learn more >Promote spa treatments, room upgrades, and local tours directly in the app—boosting revenue without the hard sell.
Learn more >Give guests the convenience to book extras, order food, or shop local—all from their smartphone, anytime.
Learn more >Auto-assign housekeeping, maintenance, or special requests—ensuring nothing slips through the cracks and service is always on point.
Learn more >Engage potential guests with 24/7 smart support—answering questions, capturing bookings, and never missing a sales opportunity.
Learn more >Track guest behavior, preferences, and feedback live—make smarter decisions to improve service, drive revenue, and stay ahead.
Learn more >Automate check-ins, control access remotely, and reduce operational workload—boosting efficiency, security, and guest satisfaction with zero manual effort.
Discover more >Contactless Online Check-In
Branded Guest App
Communication Hub
Upsells & In-House service
Guest Journey
Mobile e-Keys
Real-Time Analytics
Local Services
Guest Task Mgmt
WebChat & ChatGPT
Radefy Contactless check-in streamlines arrivals, by allowing Guests to digitally complete all required info and provide any required ID before they arrive. Through its integration with your PMS/Channel Manager Radefy will generate and send to your Guests automatically via SMS, WhatsApp and Email their e-Key (personal access code).
Your Guests will skip the desk; hosts cut costs and prevent no-shows. Real-time updates, branded messaging, and compliance deliver faster turnovers and higher Guest satisfaction.
Radefy’s Guest Communication Hub unifies WhatsApp, SMS, email and messages from your Website into a centralized inbox with automation, templates, and analytics. Teams respond faster, personalize stays, and drive upsells across the guest journey—from pre-arrival to post-stay—boosting satisfaction, reviews, and revenue.
By unifying WhatsApp, SMS, email and messages from your Website into one inbox, Radefy’s Communication Hub centralizes conversations, automates pre-arrival and in-stay messages, and surfaces upsell prompts. Teams respond faster, personalize at scale, and resolve issues proactively—boosting CSAT, reviews, and direct bookings—for hotels and short-term rentals.
Radefy’s upselling, allows Hotels and Property Managers to increases RevPAR and ancillary revenue by promoting room upgrades, add-ons, and targeted offers across their guests journey. With data-driven personalization and automation, teams convert intent into profit, elevate guest satisfaction, and grow direct bookings—maximizing lifetime value while reducing reliance on OTAs. Here are a few examples:
Radefy’s hotel AI assistant with automated guest messaging reduces staff workload by auto-triaging requests, answering FAQs instantly, and routing via a unified inbox. PMS-triggered journey messages and self-service (e-keys, digital guides, payments) speed resolutions. With multilingual translation and 24/7 coverage, hotels achieve 40–60% fewer repetitive tickets, 30–50% faster response times, fewer calls, and higher reviews.
By detecting excessive noise and sending real-time alerts, privacy-safe sensors help staff enforce quiet hours before complaints arise. Hotels and short-term rentals prevent parties, protect sleep quality, and reduce refunds. Fewer disturbances mean happier guests, higher ratings, repeat bookings, and stronger reputation.
Don’t miss out on learning how ou can transform your property’s operations and guest experience. Book a demo now to see how Radefy’s ecosystem saves you time, cuts costs, and boosts revenue—before your competitors do.
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