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Radefy’s Unified Messaging Platform streamlines all your Guests messages from various communication channels, allowing your staff to efficiently manage and respond to Guest inquiries, requests, and feedback from one platform, saving time and eliminating the need to switch between multiple devices.
Radefy’s Unified Messaging Platform simplifies the workflow for your staff, increasing their productivity. With all guest messages consolidated in one place, the need to switch between different platforms is eliminated and your staff can prioritize and manage inquiries effectively, reducing response times and minimizing the risk of overlooking any guest’s communication. This improvement in the overall operational efficiency will free up time from your staff so they can focus on delivering exceptional service.
Radefy’s Unified Messaging Platform gives your staff a 360° view of every guest interaction, helping them understand preferences, anticipate needs, and deliver personalized, on-brand service at scale. With centralized communication history and instant context, teams respond faster, reduce errors, and elevate guest satisfaction—strengthening your brand reputation.
Contactless Online Check-In
Branded Guest App
Communication Hub
Upsells & In-House service
Guest Journey
Mobile e-Keys
Real-Time Analytics
Local Services
Guest Task Mgmt
WebChat & ChatGPT